Frequently Asked Questions

Below are some FAQs that come up when we speak with folks. Take a look to see if yours is answered. If not, drop us a line!

Categories

Using Scoir

• How do you pronounce "Scoir"
  "Score."

• What does "Scoir" stand for?
  Scoir is an Irish Gaelic verb that means to exit, retire, or transition from one phase to another. It was chosen by our founder, an Irishman from Belfast, while watching the 2012 Navy v. Notre Dame football game in Dublin’s Aviva Stadium. The Director of Enrollment at Notre Dame asked, “What’s the score?” and Scoir was born.

• Which problems is Scoir addressing regarding the current college admissions process?
  Many. We want students to better understand their fit with colleges so they are more likely to stay enrolled and earn their degree. We also want students to be able to show their unique skills, achievements and abilities so they are not pigeon-holed by their GPA and their SAT and ACT scores. We want parents and guardians to better understand the real cost of attending certain colleges so they are not scared off by published tuition rates that very few people actually pay. We want to help high school counselors spend less time on paperwork and more time helping students who need their assistance. We want to help admissions officers find students who have a strong interest in their college so they are more likely to be accepted and receive favorable financial aid packages.

• Can I use Scoir to find information about technical schools, two-year colleges, and international universities?
  You absolutely can! Scoir has thousands of post-secondary opportunities for you to explore.

• Is there a Scoir mobile app available?
  Yes, the Scoir mobile app is available for iOS. Our website is also mobile-friendly on your device's browser.

• Why should my high school use Scoir?
  It’s simply better and cheaper than any system or service available. In addition to saving time and money, Scoir helps students make better college selection decisions and get discovered by colleges they want to attend. Scoir also makes life easier for you as the counselor, since all of your students’ application-related documents can be managed in one place.

• What kind of partnerships does Scoir have?
  Through the PrinciplesYou character assessment, a scientifically-validated tool, students can explore careers that would be a good fit for them. You can learn more about Scoir's additional partnership on the Scoir partners page.

• What should I do if I have a question, suggestion, or need technical support?
  Contact us at support@scoir.com, fill out the support ticket form, or visit our support site.

Managing Your Account

• Can you integrate with our student information system (SIS)?
  It depends. We integrate with most student information systems via Clever Secure Sync, which is a free systems integration platform used by schools and school systems. For those who don’t use Clever, we’re building direct integration with most student information systems as quickly as we can.

• Can I import historical data from another system?
  Yes, in almost all instances. Our data management console can process most Naviance exports. If you use a custom application or have a collection of spreadsheets gathered over the years, the data will likely require some manipulation before we can import it. We also support importing historical data for scholarships.

• Do I have to sign a contract?
  Your school’s Admin Counselor (the primary point of contact) will be asked to review and accept our Terms of Service Agreement upon initial login.

• How much effort is involved in setting up a new account?
  Our Client Success Team is available to support you and do most of the heavy lifting. Depending on your plan type and your access to associated data, this process could take a few days, or a couple of weeks. These are things you'll address with your Client Success Manager on your initial call after sign up. We also have a Managed Services package for colleges.

Plans and Pricing

• How much does Scoir cost?

• What is included in the cost?
  With Scoir, what you see is what you get; you will have access to all features currently available within Scoir. There are no in-app purchases or upselling.

• If I sign up for Scoir, how long is the commitment? What's the contract term?
  Our minimum contract term is 1 year. If you'd like greater cost assurance, we do offer a 3-year contract option. All contracts automatically renew for 1-year periods at the then-current price.

• If I sign-up during the academic year, will my fees be prorated?
  Yes. Your contract term can be any period of time as long as it's at least 12 months. Many of our customers align their contract periods with their school budget cycles, so their first contract period is often between 12 and 24 months. In such instance, your first invoice will be prorated as needed. For example, if you enter into an 18-month contract beginning January 1st, your first invoice will be for a 6-month period and July 1st you'll receive a second invoice for the remaining 12-month period.

• Is the cost of Scoir going to change?
  Possibly. We're committed to providing the best college and career readiness platform at the lowest possible price, but we'll need to review (and possibly modify) our pricing each year. If you'd like greater cost assurance, you can sign up for a 3-year contract to lock in today's low pricing.

Rules and Policies

• Is Scoir a secure platform?
  Scoir's security model is an end-to-end process focused on keeping our users safe and their data secure. The Scoir platform leverages the public cloud infrastructure provided by Google. How our services interact with this secure platform are governed by the following systems, processes and protocols.

• What are your Terms of Service for K-12 schools?
  Here is a link to our K-12 Terms of Service.

• What are your Terms of Service for colleges?
  Here is a link to our college terms of service.

• What are your legal terms and conditions for students and parents/guardians?
  Here is a link to our general terms and conditions.

• Where can I find your procurement resources?
  Here you can view all procurement resources, including Terms of Service, the Voluntary Product Accessibility Template, and information on the Higher Education Community Vendor Assessment Toolkit.

For high schools: See more details on our pricing page.

For colleges: See more details on our pricing page.

For students and families: Scoir is free!